| The enormous speed in the
development of the weaving machine and the new European Union guidelines make the ability
to quickly access information and follow an intensive training program absolutely
essential. The Lindauer DORNIER GmbH Training Center KDS exists entirely for these
purposes. This department is responsible for documentation, training and the production of
spare part catalogs. The quality of this special and diverse area of customer service
forms the foundation for the reliable operation of DORNIER weaving machines around the
world. Based on the
decisive and increasing significance of our training facilities, four new rooms for
seminars were added during the second half of last year totaling 330 m2 of floor space.
Various types of air jet weaving machines
and a terry weaving machine are now located in two of the new rooms for the training of
technicians delegated by customers. The corresponding course programs consist of a basic
course lasting two weeks and customer-oriented practical instruction in a series of short
individual sessions covering special applications and subjects related with the mechanics
of the machine. The same applies to technician courses for the rapier weaving machine that
run parallel to these courses in the old training facility. In the third of the newly
constructed seminar rooms, training is provided for the weaving machine software programs
DoTech and DoStyle, while the fourth room is predominantly utilized for the training of
customers electricians and relates to the technology of the new main machine
console.
This considerable investment will ensure
that also during the coming years we will be able to fully meet the anticipated increase
in the demand for training of customers personnel.
Other responsibilities and assignments
handled by our KDS department include:
Preparation and constant updating of manuals for DORNIER air jet and rapier
weaving machines.
Preparation of spare parts catalogs in hard copy form and on CD-ROM (for EPOS
application).
Translation of handbooks, catalogs and instruction manuals for customers in
more than 14 foreign languages.
Adapting the description of modular engineered components to the specific EU
guidelines.At this time the amount of work involved requires an extensive commitment from
all our staff associated with this assignment. This is due to the fact that the customer
should only be provided with a manual in which the description of those components that
are actually built into the respective machines are included. Each individual manual is
put together with the aid of a computer.
Courses for weaving technicians either in Lindau or directly at the
customers location. During the last few years an average of about 430 persons per
year have been trained in the operation and maintenance of our air jet and rapier weaving
machines.
Electrician courses attended by some 150 persons per year.
Seminars for customers covering the application of the weaving machine
software programs DoTech and DoStyle. These are held in Lindau or at the customers
location. At this time, attendance is in the region of 100 persons annually.
Under the management of
Mr. Ulrich Löhr and his deputy, Mr.
Mario Mega, a competent team of highly specialized associates shows a serious commitment
to optimize methods of training, concentrated on practical application in the fulfilment
of their complex assignments. In addition to both male and female instructors, this team
includes technical editors, expert female staffers and also a group of external
translators that communicate with us via email.
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